Ottawa Field Technician

Position: Ottawa Field Technician Role
Join Nors as a Field Technician in Ottawa, where you will drive exceptional customer service and hands-on technical solutions. Collaborate with a team dedicated to maintaining equipment excellence.

In this vital role, the Field Technician must excel in communication, diagnosis, and repair of heavy machinery. Key duties include managing field service tasks, resolving client issues promptly, and maintaining accurate service reports. The Technician will work closely with vendors like Volvo, ensuring parts and services are delivered efficiently and effectively.

Key Responsibilities:

• Foster a customer-centric service approach

• Proactively diagnose equipment issues on-site

• Maintain accurate and timely service documentation

• Oversee service vehicle checks and maintenance

• Return un-used parts for efficient inventory management

Requirements:

• Licensed Heavy Equipment Certification required

• Relevant experience in a similar role

• Strong competency with diagnostic tools and software

• Excellent time management and communication skills

• Be available for on-call duties as needed

Bring your technical expertise and customer focus to Nors and make an impact every day.
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