Warranty Technician

Job Description Warranty Technician

Location:

Kanata Build What's Next At Minto

Working at Minto means being part of something bigger—where your career is built on purpose, progress, and possibility. Here, employees aren’t just valued—they’re celebrated through peer‑to‑peer recognition, team events, and a culture that feels like family while honouring every individual’s voice.

From Your Very First Day At Minto, You'll Have Access To a Rewarding And Supportive Package Designed To Help You Thrive

• Competitive compensation with performance‑based annual bonus
• Comprehensive benefits starting on day one—including unlimited physiotherapy, 24/7 access to healthcare professionals and physicians through our dedicated telemedicine service, and parental leave
• RRSP matching program and paid time off program to support your future and recharge
• Peer‑to‑peer recognition platform that celebrates your contributions
• Professional development and learning support to fuel your growth
• Exciting career paths across a dynamic and purpose‑driven organization

As a Warranty Technician, you’ll support the warranty team to ensure all warrantable items are completed promptly for our homeowners. This role involves contributing to exceptional customer experience, delivering on schedule, and upholding Minto’s core values. It includes identifying deficiencies, assessing, and completing repairs in a timely manner.

• Engage with homeowners professionally to provide a positive service experience.
• Clearly explain repair processes and timelines.
• Seek opportunities to exceed homeowner expectations during service visits.

• Assess, document, and complete warranty‑related repairs promptly.
• Perform finishing carpentry, drywall repairs, insulation, and general construction fixes.
• Conduct both interior and exterior repairs, including:
  • Interior:
    Windows, doors, frames, baseboards, wood flooring, carpets, tiles, grout, cabinetry, drywall, and painting.
  • Exterior:
    Roofing, decking, foundation walls, siding, brickwork, and waterproofing.
• Install bathroom accessories and conduct minor electrical and plumbing fixture repairs as needed.
• Maintain a clean and safe work environment during and after service visits.

• Use Newstar Web software to track work orders and document daily notes.
• Report completed and outstanding warranty items to the Warranty Manager/Coordinator.
• Identify and elevate quality concerns or recurring workmanship issues.

• High School Diploma is an asset.
• Minimum of two years of relevant work experience; on-the-job training is essential.
• Computer skills are an asset.
• General knowledge of residential construction repairs.
• Strong communication skills (listening, verbal, and written).
• Independent worker.
• Dependable and reliable.
• Team player.
• Flexible to move to different projects and jobs.
• Attention to detail.
• Bilingualism is an asset.
• Valid driver’s license and access to a reliable vehicle are required.

Pay ranges at Minto are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the location for where the position is being filled.

Whether you're just starting out or looking to take the next step, Minto offers the mentorship, resources, and opportunities to grow a meaningful career. With competitive rewards and a strong commitment to well‑being, we empower you to thrive—professionally and personally.

Join a team where your growth, purpose, and potential are celebrated. Let’s create something meaningful—together.

Our mission to build vibrant communities begins with the people who make it all possible—our employees. Named one of Canada’s Best Managed Companies, we’re proud of our 70‑year legacy and dedicated to delivering more—more growth, more purpose, and more impact—for our employees, homeowners, residents, and the…