Field Foreman

Overview

Brandt is currently seeking a Field Foreman for our Ottawa location.

This position is responsible for assisting with coordinating and directing the workload of the Service Department for maximum efficiency and productivity while providing quality repair work; advise and make recommendations to the Service Manager regarding technician skills and training needs.

• Assists with the assignment of jobs and work areas to Service Department employees according to their skills and knowledge
• Assists in the appraisal of repair orders coming into the Service Department and may participate in repairs; may review repair orders for accuracy and completeness
• Directs and assists in the diagnosis of machine problems of technicians and apprentices
• Inspects and repairs all special tools; recommends new tooling as required
• Advises Service Manager of all customer complaints
• Establish and maintain on-call field schedule
• Coordinates and schedules in-house technician training
• Assists the Service Manager with coordinating and conducting quarterly safety meetings
• May arrange for and participate in re-conditioning of used equipment and set-up of new equipment
• May approve the release of equipment for delivery to the customer
• Opening and closing work orders, preparing work orders for warranty
• May assist in providing performance feedback for service technicians and staff to the Service
• Other duties as assigned

• Must possess excellent communication/organizational skills
• Ability to meet deadlines
• Proficiency in Microsoft Office and other standard desktop functions
• Ability to lead others
• Must be able to lift 50 pounds
• Minimum of 3-5 years’ experience as a Heavy Duty Service Technician required
• Journeyman Heavy Equipment Technician preferred
• Familiar with John Deere and competitive products
• Forklift license preferred

• Competitive compensation: we offer fair, market-based wages that recognize your skills, experience, and contributions.
• Continuous Learning: through on-the-job training and educational opportunities.
• Opportunities for advancement within a growing company that values initiative and teamwork.
• Comprehensive benefits coverage: including health, dental and more to support your wellbeing.
• Retirement savings programs:
  Pension and RRSP programs to help you invest in your future.