Field Service Supervisor at Honeywell

Elevate your career as a Field Service Supervisor at Honeywell in Ottawa, Ontario. You'll oversee a team of technicians, ensuring excellent service delivery and operational excellence.

In this senior role, you'll supervise up to 20 field service technicians while managing daily operations and supporting their development. Responsibilities include driving customer satisfaction through effective service management and continuous improvement initiatives. Your expertise will directly impact the efficiency and quality of our field services.

Key Responsibilities:

• Supervise field service technicians to achieve service objectives

• Plan and assign work to optimize resource utilization

• Monitor KPIs, productivity, and SLA performance

• Provide technical guidance for complex customer issues

• Collaborate with cross-functional teams for improvement

Requirements:

• Post-secondary education in engineering or business

• 5+ years in HVAC, Mechanical, or Fire industries

• 2+ years leading field service teams

• Must obtain Secret Level Clearance

• Valid G Driver's license required

Lead your team to success at Honeywell while enhancing customer satisfaction.
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