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Job Description & How to Apply Below
Leverage your HVAC/R experience with Kerr Controls as a Residential Technical Support Expert. Deliver expert guidance on home comfort systems throughout Atlantic Canada and Ontario.
As a Technical Support Specialist at Kerr Controls, you will utilize your extensive knowledge of residential and light commercial HVAC/R systems.
Your role involves troubleshooting equipment, training customers, and ensuring satisfaction across various technology solutions. You’ll handle a high volume of inquiries, manage warranty processes, and assist with customer solutions seamlessly.
Key Responsibilities:
• Provide expert technical support for HVAC/R systems
• Troubleshoot heat pumps, furnaces, and refrigeration units
• Lead customer training sessions effectively
• Handle technical inquiries via various channels
• Collaborate with the warranty department for claims
Requirements:
• HVAC/R Technical program completion with 5–10 years' experience
• Proven skills in light commercial and residential systems
• Clean driving record and valid driver’s license
• Strong verbal and written communication skills
• Ability to work effectively under pressure
Utilize your HVAC skills to enhance customer satisfaction with Kerr Controls.
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