Bilingual Field Service Technician at Xerox

Join Xerox as a Bilingual Field Service Technician and leverage your electromechanical skills in this customer-focused role. Utilize your expertise in troubleshooting and equipment repair while providing excellent service to clients.

Xerox is seeking a bilingual technician who can effectively communicate in English and French. In this position, you will diagnose and repair customer equipment, ensuring device availability through your mechanical and electrical knowledge. This role also offers technical training and career development within a collaborative team environment.

Key Responsibilities:

• Diagnose and troubleshoot customer equipment efficiently

• Maintain high equipment availability for clients

• Use diagnostic tools to resolve technical issues

• Manage service calls while meeting productivity expectations

• Work independently in the field and uphold customer service standards

Requirements:

• Fluency in English and French for communication

• Electromechanical troubleshooting experience required

• Strong problem-solving and organizational skills needed

• Ability to lift 50 pounds and travel for training

• Meet U.S. travel documentation requirements for training

Bring your expertise in equipment repair and customer service to the innovative team at Xerox.