Night Auditor

Benefits

• Competitive compensation package
• Full benefits package, including 401K with matching and paid time off from Day 1
• Growth company focused on expansion through strategic acquisition and development
• Hotel discounts at locations worldwide

Reports to: Operations Manager

Department: Rooms

The purpose of the Night Auditor at Fairfield Inn & Suites Ottawa and Hampton Inn & Suites Ottawa is to be responsible for overseeing nightly hotel operations at both locations as assigned. You will ensure accurate guest billing, maintain financial records, and provide exceptional service during late-night hours. Serves as a Manager on Duty during the hours of 11 pm to 7 am.

Ideal candidates are detail‑oriented, possess strong organizational skills, and thrive in a dynamic hospitality environment. The position requires flexibility in working hours, including weekends and holidays, and strong customer service skills.

• Check guests in/out, process payments, and handle AYS duties.
• Reconcile guest service agent paperwork and credit card transactions.
• Post room charges, distribute folios, and reconcile gift shop and banquet paperwork.
• Run daily close‑out reports, process night audit, and maintain the front desk log book.
• Handle guest mail, messages, and faxes, ensuring timely delivery.
• Must be able to stand for extended periods, walk, bend, and crouch.
• Ability to follow safety protocols and work under rotating shifts, including weekends and night shifts, as needed.
• Flexible schedule with rotating shifts, including weekends, nights, and potential overtime.

• Minimum one year of hotel front desk or accounting experience preferred.
• Hilton and Marriott System software knowledge preferred but not required.
• Strong communication skills and ability to perform basic math calculations.
• Ability to analyze data and make decisions regarding guest check‑in/out processes.