Bilingual Communication Specialist

Job Description

Bilingual Communication Specialist

Job Location:

Ottawa, Ontario

Location Flexibility:
Primary Location Only

Req

Posting

Start Date:

12/5/25

Fujitsu Canada is seeking a full-time, permanent Communication Specialist to support enterprise-scale Knowledge Management (KM) modernization projects. This role emphasizes bilingual communication, stakeholder engagement, and change management aligned with KM transformation initiatives.

Responsibilities

* Develop and execute comprehensive communication strategies aligned with KM and change management goals.

* Translate complex technical and organizational changes into clear, engaging messages for diverse audiences.

* Collaborate with change leads, project managers, and executive sponsors to ensure consistent messaging.

* Create and manage communication materials including newsletters, FAQs, presentations, and intranet content.

* Facilitate stakeholder engagement through targeted campaigns, workshops, and feedback loops.

* Ensure all communications meet Government of Canada accessibility and bilingual standards.

* Support training and onboarding efforts with tailored communication plans.

* Monitor communication effectiveness and adjust strategies based on feedback and analytics.

Mandatory Skills

* Professional proficiency in both English and French (spoken and written).

* Experience developing and executing communication plans tailored to change initiatives.

* Skilled in translating complex technical or organizational changes into clear, engaging messages.

* Experience working with executives, SMEs, and geographically dispersed teams.

* Skilled in crisis communication and inclusive messaging to support diverse teams.

* Experience mobilizing coalitions of leaders and managing resistance through targeted engagement.

* Skilled in audience segmentation, channel strategy, and message alignment.

* Bachelor's degree in Communications, Public Relations, Journalism, Organizational Development, or related field.

* Direct involvement in KM system transitions, including document migration and stakeholder engagement.

* Proficiency in Teams, SharePoint, and Azure Dev Ops for managing distributed communications.

* Familiarity with federal organizational structures and accessibility standards.

Nice to Have Skills

* Exposure to AI tools for content management or communication automation (e.g., Microsoft Copilot Studio, Azure AI agents).

* Master's degree or graduate certificate in Public Administration, Communication, or Project Management.

* Prosci Change Management Certification or equivalent.

* Experience with knowledge management systems, taxonomy development, and document migration.

* Familiarity with hybrid Agile approaches and managing bilingual teams.

* Knowledge of regulatory, compliance, or security requirements in government projects.

General Requirements

* Must reside in the Gatineau area in Quebec.

* Hybrid work arrangement - onsite at least three days per week, with additional days as needed.

* Strong organizational and time management skills.

* Commitment to quality and attention to detail.

* Ability to work independently and collaboratively.

* Willingness to learn new tools and technologies.

* Eligibility for Reliability Security status; minimum five years' residency in Canada.

Relocation Supported:
No

Visa Sponsorship Approved:
No

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