Host, Restaurant/Food Service, Server/Wait Staff
Listed on 2026-01-02
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Restaurant/Food Service
Server/Wait Staff, Catering
Job Location:
The Lone Buffalo - Ottawa, IL
Position Type:
Part Time
Salary Range: $15.00 - $17.00 Hourly
Job Category:
Restaurant - Food Service
We are tangled up in small town roots here at Tangled Roots Craft Beer and Kitchen!
Our name reflects that our company is made up of different people from different places all tangled together with one common goal – bringing a remarkable small-town hospitality experience to each and every guest - every time.
Since we opened the doors of our flagship brew pub in 2016, we have been adding new locations rapidly and expanding the opportunities for all team members!
Take your Career to the next level with the benefits of Tangled Roots:
- Growth Opportunity available
- Competitive wage opportunities
- Generous time off policies
- 401K + Matching
- Health Benefits including medical, dental, vision and more
- Employee Discounts on beer, food, and retail!
At Tangled Roots we take pride in "embracing your nature”.
Roles and ResponsibilitiesThe host is essentially the face of the restaurant. The customer service and energy the hosts show the moment the guests walk through the doors can shape their entire experience here at Tangled Roots.
PRIMARY DUTIES INCLUDE
- Greeting the guests the moment they enter the doors
- Answering phone calls or in-person reservations
- Handling general phone calls and transfers
- Answering guests’ questions pertaining to the restaurant and the menu
- Assisting wait staff as needed
- Providing accurate wait times and escorting customers to the dining and bar areas
- Ensuring excellent customer service and a pleasant dining experience
- Addressing any complaints to help resolve them
- Obtaining knowledge of the beer, wine, and food menu
- Assisting other individuals as needed
- Maintaining cleanliness of the restrooms and keeping them stocked
Tangled Roots participates in E-Verify and will conduct employment eligibility verification checks on new hires after a job offer is accepted, in accordance with Federal Law.
QualificationsQUALIFICATIONS AND EDUCATION REQUIREMENTS
- Serve Safe Certificate within 2 weeks of employment.
PREFERRED SKILLS
- Solid organizational and people skills to ensure guests have a positive dining experience from arrival to departure
- Critical thinking skills
- Teamwork and leadership qualities
- Effective communication skills
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