Quality Auditor​/Watch & Protect Technician

Position

Quality Auditor/Watch & Protect Technician

Location: Ottawa, IL

Job : 1900

# of Openings: 0

Quality Auditor/Watch & Protect Technician

Job Description:

Grid Hawk LLC () is a premier provider of utility locating and other damage prevention services. Our mission is to keep communities safe by preventing damage to underground infrastructure. We provide full-spectrum outsourced asset damage-prevention and mitigation services and solutions on behalf of utility companies. Our rapidly expanding geographic presence currently encompasses the states of Illinois, Indiana, Kentucky, Ohio, Oklahoma, and Texas.

Grid Hawk is led by a seasoned team of utility locating industry executives who collectively hold a best-in-class track record for safety and on-time performance. Also supporting our mission is an array of advanced technology, the centerpiece of which is our proprietary Keystone 811 ticket routing and workforce management system. We strive to build long-term relationships with safety-focused customers who expect industry-leading service and performance.

An experienced technician who performs Quality Audits on completed Locating Tickets and is responsible for a variety of tasks related to utility protection for a variety of utility clients. The Watch & Protect technician will be responsible for overseeing contractors digging on and around utility facilities, and monitoring excavation to help prevent damage to critical facilities.

• Perform Quality Audits:
  On-site audits of completed work should include inspection of locate marks and marking standards for accuracy; E-Sketch documentation;
  Billing and status codes used;
  Screen capture and photo documentation review;
  Scope of the tickets work area completed. Focus on accuracy and marking standards during the audit. Any serious concerns found during audits should be communicated to the supervisor immediately and addressed on-site.
• Watch & Protect:
  Compare real world conditions to the record documentation to identify errors and omissions;
  Verify location of all client facilities within specified dig extents;
  Monitor and protect client facilities within a given area as directed by the client;
  Understand contractor’s means and methods for subsurface installations;
  Monitor and provide surveillance of critical infrastructure where excavations are taking place or will take place soon;
  Contact excavators and schedule with them to monitor critical excavation;
  Monitor excavations near critical infrastructure to prevent damage to client facilities;
  Locate and mark underground facilities using various industry tools, standards and methods including locating devices and utility maps;
  Perform ticket audits to ensure locators are accurately locating facilities and following proper marking procedures.

In order to obtain employment with Grid Hawk LLC, candidates MUST complete a background check. Company policy requires no violations within the last 5 years. Candidates MUST also take and pass a DOT drug test.

All employees of Grid Hawk LLC are assigned proper technology and work vehicles in order to perform all work-related duties. We will provide you the tools you need to achieve including:

• Company vehicle, laptop and smartphone
• Uniforms and all personal protective equipment provided

Minimum requirements:

• High school diploma or GED certificate
• Valid driver’s license
• 2 years of experience in the locating industry

• Ability to work independently with minimal supervision
• Ability to read and interpret prints at a high level
• Multiple years locating and pipeline technician experience
• Strong communication and interpersonal skills to work with citizens, company, contractor representatives, and customers
• Good organizational skills to handle many varied tasks at once
• Knowledge and understanding of safe worksite practices
• Experience with the construction and installation of below-grade infrastructure
• Experience working within and utilizing existing utility standard designs
• Experience with complex urban underground utility infrastructure
• Experience serving as firm/client liaison
• Experience in reviewing design drawings created by…