Quality Auditor

Overview

Job Title:

Quality Auditor/Watch & Protect Technician

Company Overview:
Grid Hawk LLC is a premier provider of utility locating and other damage prevention services. Our mission is to keep communities safe by preventing damage to underground infrastructure. We provide full-spectrum outsourced asset damage-prevention and mitigation services and solutions on behalf of utility companies. Our expanding geographic presence currently encompasses Illinois, Indiana (operational headquarters), Kentucky, Ohio, Oklahoma, and Texas.

Grid Hawk is led by a seasoned team of utility locating industry executives with a best-in-class track record for safety and on-time performance. Our Keystone 811 ticket routing and workforce management system supports our mission. We strive to build long-term relationships with safety-focused customers who expect industry-leading service and performance.

• Quality Audits:
  Conduct on-site audits of completed work, including inspection of locate marks and marking standards for accuracy; review E-Sketch documentation, billing and status codes, screen captures, and photo documentation; verify scope of the ticket work area; focus on accuracy and marking standards; communicate any serious concerns to the supervisor immediately and address on-site.
• Watch & Protect:
  Compare real-world conditions to record documentation to identify errors and omissions; verify location of all client facilities within specified dig extents; protect client facilities within a given area as directed by the client; understand contractor means and methods for subsurface installations; monitor and provide surveillance of critical infrastructure where excavations are taking place or planned; contact excavators and schedule monitoring of critical excavations;
  
  monitor excavations near critical infrastructure to prevent damage; locate and mark underground facilities using industry tools, standards, and methods; perform ticket audits to ensure locators are accurately locating facilities and following proper marking procedures.
• Compliance:
  Candidates must complete a background check to be eligible for employment. Candidates must take and pass a DOT drug test. Company policy requires no violations within the last 5 years.

• High school diploma or GED
• Valid driver’s license
• 2 years of experience in the locating industry
• Ability to work independently with minimal supervision
• Ability to read and interpret prints at a high level
• Multiple years of locating and pipeline technician experience
• Strong communication and interpersonal skills to work with citizens, company and contractor representatives, and customers
• Good organizational skills to handle many varied tasks
• Knowledge and understanding of safe worksite practices
• Experience with construction and installation of below-grade infrastructure and basic maintenance of industry-standard locating equipment
• Working within and utilizing existing utility standard designs
• Experience with complex urban underground utility infrastructure and serving as firm/client liaison
• Reviewing design drawings created by others

• Capable of moving about on construction sites, public streets and parkways
• Capable of lifting up to 50–75 lbs
• Ability to stand, walk, kneel or sit for extended periods
• Hand-eye coordination to operate computers and various measurement, locating and testing instruments
• Reasonable accommodations available to enable individuals with disabilities to perform essential job functions

• Work safely outside in all weather conditions year-round
• Occasionally work in excavations, roadways
• Occasionally exposed to wet and/or humid conditions, fumes or airborne particles, and vibration
• The noise level in the work environment is occasionally moderate to loud

• Full-time
• Pay varies based on experience

• Health Insurance
• Dental Insurance
• Term Life Insurance
• Short-Term Disability
• Long-Term Disability
• Vision Insurance
• Flexible Benefits Plan
• 401(k) Savings Plan (matched by the company)