Manager, Material Handling Equipment Service

Position Summary

What you’ll do... Role summary:
The Manager, Material Handling Equipment Service, leads vendor and contract management to ensure compliance and operational excellence within Walmart’s supply chain. This role oversees procurement, budgeting, and reliability activities while driving quality assurance and technical solutions for equipment performance. The position requires strong collaboration with cross‑functional teams to resolve discrepancies, implement process improvements, and support crisis and change management initiatives.

Utilizing data analysis and business acumen, the manager delivers strategic recommendations that enhance service delivery and operational efficiency, contributing to Walmart’s commitment to continuous improvement and cost‑effective operations.

Our team manages one of the largest global supply chains, focusing on optimizing material handling equipment through early management, lifecycle enhancement, and retrofit initiatives. We prioritize preventing premature equipment failures to ensure operational excellence. Leveraging expertise in vendor and contract management, procurement, and budgeting, the team drives continuous improvement and equipment efficiency. Collaborating across functions, we implement best practices and uphold high standards to support Walmart’s business goals, fostering a culture centered on reliability and performance in equipment service management.

• Manage vendor relationships by evaluating performance, resolving discrepancies, and ensuring compliance with quality standards and contractual obligations.
• Oversee contract administration, including review, documentation, and adherence to organizational protocols.
• Support procurement activities by coordinating with approved suppliers and ensuring proper documentation and approval processes.
• Develop and manage budgets, analyze variances, and prepare expense reports using preferred tools.
• Drive operational excellence by identifying safety hazards, following regulatory procedures, and implementing standard operating practices.
• Utilize data analysis to inform decisions and improve equipment reliability and service quality.
• Lead change initiatives and crisis response planning to maintain service continuity and operational efficiency.

• Proven experience in vendor and contract management, including evaluation and compliance oversight.
• Strong procurement skills with knowledge of administrative and documentation requirements.
• Ability to develop and manage budgets, analyze variances, and prepare expense reports.
• Commitment to operational excellence through adherence to standards and regulatory processes.
• Technical acumen to diagnose and resolve equipment issues and support installations.
• Proficiency in data analysis to inform strategic decisions and improve processes.
• Effective communication and collaboration skills to build partnerships and influence stakeholders.
• Experience in reliability management and quality assurance practices.

At Walmart, we offer competitive pay as well as performance‑based bonus awards and other great benefits for a happier mind, body and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company‑paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see
Live Better U is a Walmart‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short‑form certificates.…