Business Banking Center Manager

Business Banking Center Manager I

Key responsibilities include:

• Lead team quickly, correctly, and efficiently within established guidelines.
• Provide exceptional service to a diverse audience, training and coaching a sales team to pursue small business and consumer clients.
• Achieve specific sales and service goals by offering a full range of business banking services, with emphasis on deposit, treasury management, and loan products.
• Represent the bank in the community and drive Work Perks Banking initiatives with business clients.
• Demonstrate strong knowledge of mortgage, business, installment loan options, and provide a broad base of financial and credit services.
• Assist other departments as needed, build rapport with clients and associates, and treat others with respect and consideration.

• Associate's Degree or equivalent.
• At least 2 years of banking experience with external business development.
• Must become registered and licensed in the Nationwide Mortgage Licensing System and Registry (NMLS) as required by the S.A.F.E. Act and the bank’s compliance policies.
• Valid driver's license and acceptable driving history (motor vehicle report will verify). Driving is required.

• Bachelor’s degree or higher.
• Treasury management sales experience.
• Consumer lending background and business lending experience.
• Driven and motivated self‑starter.
• Strong financial acumen and understanding of risk management.
• Passionate about proactive sales and prospecting new business.
• Effective written, verbal, and interpersonal communication skills; ability to speak effectively to internal and external clients.
• Strong work ethic with attention to detail and accurate work completion.
• Logical thinking to analyze situations and make sound decisions.
• Ability to handle multiple tasks simultaneously.
• Capacity to work with multiple computer and software systems.
• Ability to calculate figures and amounts such as cash back and percentages.

• May be required to perform physical tasks such as pushing, pulling, lifting, bending, raising, and holding hands and arms overhead.
• May be requested to work evenings and weekends for special program events.
• Travel is primarily local during the business day; some out-of-area and overnight travel may be expected.

This role is eligible to participate in a scorecard‑based incentive plan. Incentives are earned quarterly based on the associate’s performance against defined metrics outlined in the scorecard.

Benefits include insurance, 401(k), associate stock purchase program, paid time off, associate banking perks, and a generous benefits package.