Relationship Banker II

Relationship Banker II

As a Relationship Banker II, you will build and maintain relationships with clients, communicate effectively, handle detailed work accurately, and maintain guidelines and policies. You will also provide exceptional client service to a diverse audience, demonstrate knowledge of mortgage, business, and installment loan options, and assist other departments as needed while treating all with respect and consideration.

• Work with others by building and maintaining relationships.
• Operate as an effective communicator, stimulating and motivating others while being responsive to their needs and concerns.
• Handle detailed work quickly, correctly, and efficiently within established guidelines.
• Maintain guidelines, structure, and established policies while working with and for others.

• High school diploma or equivalent.
• Become registered and licensed in the Nationwide Mortgage Licensing System and Registry (NMLS) as required by the S.A.F.E. Act, and NBH's compliance policies related to these requirements, including acceptable background check investigation results.
• Driving may be required. Applicants must have a valid driver's license (not a learner’s, restricted or “to and from work” license) and a driving history that meets the Bank’s driver standards.

Ideal candidates for this position should possess some or all of the following skills:

• Bachelor’s Degree or equivalent.
• Previous banking, cash handling or financial service experience.
• 1+ Years of demonstrated successful sales experience.
• Bilingual language skills.
• Passionate and motivated self‑starter.
• A passion for educating clients on banking products and digital technologies available at the bank.
• Strong work ethic and ability to complete work accurately.
• Ability to think logically to analyze situations and make sound decisions.
• Ability to handle multiple tasks simultaneously.
• Capacity to work with multiple computer and software systems.
• Ability to calculate figures and amounts such as cash back and percentages.

• Committed to meritocracy and supporting associates’ growth within their role.
• Tasks may require grasping, pushing, pulling, lifting, bending, raising, and holding hands and arms overhead.
• Some overtime may be required (typically no more than 5%).
• Flexible scheduling with an opportunity to work remotely as business needs allow.

This role is eligible to participate in a scorecard-based incentive plan, which can significantly increase your overall compensation. Incentives are earned quarterly based on the associate’s performance against the defined metrics as outlined in the score card.

In addition to your financial compensation, we also offer a generous benefits package that includes insurance, 401(k), associate stock purchase program, paid time off, and associate banking perks.

For more information about the benefits offered, .

The Bank is committed to providing qualified applicants and associates reasonable accommodation, when necessary, to enable the individuals to complete the application process and/or perform the essential functions of the job. An applicant and/or associate requiring reasonable accommodation to perform any essential job function, should contact Human Resources.

The Bank's policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity, or any other legally protected category. The Bank is proud to be a drug‑free workplace.

Selected candidate(s) for hire must complete the following prior to employment: a criminal history report, global screen, drug screen, employment credit report, and if applicable, a driving record. Applicants must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.