Administrative Support Assistant

Job Description

Join Our Mission – Be the Backbone of Progress Are you ready to make a meaningful impact behind the scenes in Iowa’s correctional system? As an Administrative Support Assistant 2 in Ottumwa in the 8th Judicial District
, you’ll play a vital role in keeping our operations running smoothly. This position is perfect for detail-oriented professionals who thrive in fast-paced environments, enjoy organizing information, and want to support a mission-driven team making a difference every day.

As an Administrative Support Assistant 2, you'll perform a variety of moderately complex administrative and clerical support tasks that ensure efficiency and accuracy across departments.

Key responsibilities include:

• Managing communications and coordinating schedules, meetings, and mail flow
• Preparing, proofreading, and formatting reports, correspondence, and official documents
• Maintaining accurate records for personnel, inventory, and vehicle fleets
• Supporting document management across both physical and digital filing systems
• Entering and validating data in databases and internal systems
• Assisting with office supply ordering, travel arrangements, and employee records
• Guiding and reviewing work of lower-level clerical staff

You’ll also support internal teams by providing timely information, handling sensitive data with discretion, and improving operational workflows.

• Strong attention to detail, organizational skills, and the ability to multitask
• Effective communication skills—both written and verbal
• Familiarity with Microsoft Office, data entry, and modern office systems
• A customer service mindset with a team-first attitude
• The ability to handle confidential information with professionalism

• Great benefits including health, dental, vision, and retirement plans
• Work-life balance with paid holidays, generous leave policies, and flexible schedules
• Opportunities to grow with a supportive team and career advancement paths
• A meaningful mission—your work will directly support public safety and community rehabilitation

The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal Right to Work laws, which protect employees’ rights to work without being required to join a labor organization.

For more information, please visit (Use the "Apply for this Job" box below)..

• One year of full-time work experience in general office, clerical, data entry/processing, or related work.
• A total of one year of education and/or full-time experience (as described in number one), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience.
• Current, continuous experience in the state executive branch that includes six months of full-time work as an Administrative Support Assistant 1.

Within a period of time after hire, as determined by the appointing authority, employees in this class may be required to type at least 40 WPM net as demonstrated by the completion of a typing examination.