Library Clerk

Support the day-to-day operations of the library and front-line student technology assistance. Provide excellent customer service to students, faculty and staff, ensuring timely support and effective use of campus learning resources. This position requires adaptability, cross-training, and a student-centered mindset.

Indian Hills Community College is dedicated to empowering students and enriching communities, preparing leaders who are ready to tackle the challenges of tomorrow.

Indian Hills Community College changes lives by inspiring learning, diversity, social enrichment and regional economic advancement.

Indian Hills Community College is committed to belonging, community, diversity, excellence, innovation, integrity, service and success.

• High school diploma required. Post-secondary training in business, library services, or a related field preferred.
• At least one year of customer service, retail, library, or related experience required.
• Ability to work independently and collaboratively across service areas.
• Must relate well with people and be able to perform a variety of student service and library activities.
• Accuracy in filing, organizational skills and typing abilities are essential.
• Must be able to communicate effectively, both verbally and in writing.
• Proficiency in Microsoft Office software, including Word, Excel, and Outlook, is required.

• Assist with circulation desk coverage, checking in/out materials, and shelving.
• Assist students, faculty, and staff in the utilization of library resources and technology.
• Assist students, faculty, and staff in locating library materials and accessing library resources. Refer complex research or information requests to appropriate library staff.
• Provide basic assistance with library technology, printing, computer access, and related equipment.
• Process interlibrary loan transactions as needed.
• Maintain campus Lost and Found.
• Provide day-to-day guidance and support to student employees as assigned.
• Assist in the acquisition and ordering of library materials for both Ottumwa and Centerville campus libraries.
• Process library materials and maintain related records and inventory information following established library procedures.
• Assist with maintaining library records in the State Library of Iowa online catalog (SILO) and other library systems following established procedures.
• Assist with inventory of the library collection and follow established procedures for missing materials.
• Assist with gathering usage data and other information for reports as requested.
• Assist with purchasing activities, including creating purchase requisitions and purchase orders and coordinating receipt of library materials, supplies, and equipment.
• Maintain library supplies, forms, inventory, and operational records.
• Provide support for library events and displays.
• Help maintain an organized and welcoming library environment.
• Cooperate as a team member with other members of library staff in performing duties essential to the efficiency of library operations.
• Cross-train in Campus Store operations to support departmental coverage during peak periods, staff absences, or other operational needs.
• Other duties assigned to support efficient library operations.

Director, Campus Learning Resources

Auxiliary Support, Level II
- Non-Exempt
- Traditional Funding, at will employment on a letter of employment

Part Time

24 hours per week, scheduled between Monday to Thursday