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Financial Service Representative II​/Branch Support

Job in Ottumwa, Wapello County, Iowa, 52501, USA
Listing for: Community 1st Credit Union
Full Time position
Listed on 2026-02-28
Job specializations:
  • Finance & Banking
    Bank Customer Service
  • Customer Service/HelpDesk
    Bilingual, Bank Customer Service
Salary/Wage Range or Industry Benchmark: 35000 - 45000 USD Yearly USD 35000.00 45000.00 YEAR
Job Description & How to Apply Below

Are you ready to dive into the world of finance with a dynamic and a member-centric team at Community 1st Credit Union? As a Financial Service Representative II/Branch Support based out of the Ottumwa Richmond location, you'll be at the forefront of providing top-notch service to our members. Imagine the thrill of assisting our members with their financial needs and being the go‑to person for all their inquiries.

This position will be located at our Ottumwa Richmond location while also providing support to other local C1st locations.

Benefits package includes:
Medical, Vision, Dental, Flexible Spending Account,

Education Reimbursement , Life Insurance, PTO, Paid Volunteer Time, Sick Time, and an amazing 401K plan (10% company contribution). C1st is proud to consistently be rated as a Top Workplace in Iowa
.

a day in the life

As a Financial Service Representative II/Branch Support at Community 1st Credit Union, your day-to-day will be filled with engaging tasks. You will greet members with a friendly smile, handle financial transactions accurately, and assist with account inquiries. Your role will involve promoting our various financial products and services, ensuring that our members' needs are met promptly and efficiently.

You'll have the opportunity to learn and grow as you shadow experienced team members, gaining valuable insights into the world of banking. Your enthusiasm for helping others and your commitment to excellence will be key in providing top-notch service every day.

skills/experience to be a success

To excel as a Financial Service Representative II/Branch Support, you'll need a combination of key skills and knowledge. Proficiency in using Credit Union software and tools is essential for handling transactions accurately and efficiently. Strong communication skills are a must‑have as you interact with members daily, addressing their inquiries and providing exceptional service.

Attention to detail is crucial for processing financial transactions with precision and ensuring accuracy in all documentation. The ability to work effectively in a fast‑paced environment and collaborate with team members will help you thrive in this role. A passion for learning and adapting to new technologies in the financial industry will set you apart as a valuable member of our team.

APPLY NOW

At C1st, employees are not only encouraged to get involved in their communities - but they are also actively supported, as C1st offers paid volunteer time for all employees. If you're looking to join a team that makes a difference both at work and in the community, C1st is the place for you.

Join us in making a difference in our members' financial journeys. Apply now for this exciting opportunity.

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