Manager, Accounts Receivable; Store Support Center, Overland Park, KS

About Ace Retail Group Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikema’s Ace, Outer Banks Ace, Dennis Company, and Breed & Company. ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI.

ARG’s origins date back over a century and operates over 250 neighborhood stores located throughout the United States. Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of:
Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork.

Job Title:

Accounts Receivable Manager Department:
Accounts Receivable

Reports To:

Senior Manager, Assistant Controller Exemption Status:
Exempt

The Accounts Receivable Manager will provide leadership and oversight to the department by setting objectives for the accounts receivable team that align with company and accounting department goals.

• Responsible for the oversight and decisions for the accounts receivable department; lead the team to resolve disputes, analyzing aging reports, and collaborating with sales/finance to improve processes and ensure compliance with financial policies.
• Provide leadership in the selection, development and evaluation of staff to achieve departmental goals and objectives
• Assist, monitor and enhance accounts receivable workflow processes, as well as communicating best practices with peers and AR team
• Manage customer ecommerce portals, including compliance documentation and invoicing
• Manage accounts receivable Lockbox bank account, including daily bank file processing into JD Edwards, managing errors, reconciliation, and maintaining effective communication with external partners at the bank.
• Prepare and analyze reports on accounts receivable aging, payment trends, and other key metrics
• Analyze accounts receivable data, identifying and communicating problematic accounts
• Maintain accurate financial records
• Communicate with customers via phone, email, or mail
• Coordinate and/or assist with accounts receivable functions when positions are vacant as need requires
• Conducts training and acts as a subject matter expert on all things accounts receivable
• Ensures billings, payments and/or adjustments are processed appropriately and timely
• Provide courteous, professional service to internal and external stakeholders
• Continuously update documentation of accounts receivable processes and procedures ensuring internal controls are in place
• Participate and/or manage projects when required and partner with Information Technology enhance processes when/where needed

• Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others: o WINNING – In business, money is the score. To win, we must perform, compete, and have fun. At Ace, we win through people-our strength is being helpful.
• EXCELLENCE – Excellence honors God and inspires people. We aspire to be the best, to continuously improve and to inspire others by giving the team our very best.
• LOVE – Love the people, love the work and love the results.
• INTEGRITY – For Ace to win, we need to be able to trust each other. And trust will require us to be honest, reliable, caring, of high character and of unquestioned ethics.
• GRATITUDE – We recognize that we are blessed to be in the business of serving others.
• HUMILITY – We strive for greatness with a humble, modest and respectful attitude.
• TEAMWORK– We will fight the natural tendency for control and…