Commercial Support Administrator

Position Summary

The Commercial Support Administrator provides end‑to‑end administrative support for commodity merchandising across multiple Profit Centers trading grain, including the execution of contracts, rates, and coordination of logistical support for commodity shipments by rail, truck, or barge. Operating in a fast‑paced trade floor environment, the role requires heavy data entry, advanced use of Excel, and meticulous attention to detail to enable timely, accurate transaction execution.

• Enter contracts, create contract folders and ensure the accuracy of files and documents for production.
• Assist with invoicing, collections and payments.
• Manage assigned customer problems with shipments.
• Review receivables and payables needing additional paperwork to complete processing and initiate the follow‑up communication.

• Has developed knowledge and skills through job‑related training or considerable experience.
• Often entry level for those with work experience in relevant areas.
• Works within established procedure with a moderate degree of supervision.
• Identifies the problem and all relevant issues in straightforward situations, assesses each using standard procedures and makes sound decisions.

• Customer Focus – Building strong customer relationships and delivering customer‑centric solutions.
• Collaborates – Building partnerships and working collaboratively with others to meet shared objectives.
• Values Differences – Recognizes the value that different perspectives and cultures bring to an organization.
• Optimizes Work Processes – Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Instills Trust – Gaining the confidence and trust of others through honesty, integrity and authenticity.
• Ensures Accountability – Holding self and others accountable for meeting commitments.
• Being Resilient – Rebounding from setbacks and adversity when facing difficult situations.

• High School Diploma or GED equivalent required.
• 2–4 years’ relevant experience required.
• Excellent organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite or similar software.
• Proficient in data entry.
• Ability to work in the office five days per week (Monday – Friday).

• Prolonged periods of sitting at a desk and working at a computer.

The Andersons, Inc. is proud to be an equal opportunity employer and welcomes all qualified applicants. We are committed to creating an inclusive environment and consider candidates without regard to any status protected by law, including race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.