Office Assistant

Description

Are you someone who enjoys creating a welcoming environment and keeping things organized behind the scenes? Do you take pride in being the person others can rely on to keep an office running smoothly?

At Idea Tek, we aren't just an internet service provider—we're Freedom Fighters
. We believe high-speed, reliable internet is a fundamental right, not a luxury. We're looking for an Office Assistant to support our Buhler, KS office by creating a positive experience for employees, customers, candidates, and visitors while helping ensure our day-to-day office operations run seamlessly.

This is an excellent opportunity for someone who enjoys variety, takes initiative, and thrives in a collaborative, customer-focused environment.

Your day may begin by greeting visitors, welcoming candidates for interviews, and helping customers who stop by the office. Throughout the day, you'll sort incoming mail, coordinate deliveries, replenish office supplies, and ensure common areas remain clean, organized, and ready for employees and guests. You may also assist with catering for meetings, coordinate local service vendors, or connect customers with the appropriate team members for sales or customer service support.

Every day is different, but your attention to detail and friendly approach help create an exceptional experience for everyone who walks through our doors.

Key responsibilities include:

• Serve as the first point of contact for visitors, candidates, customers, and employees by providing a friendly, professional, and welcoming experience.
• Manage front desk operations, including visitor check-in, building access, incoming calls, mail, deliveries, and package distribution.
• Coordinate office operations by maintaining supplies, stocking shared spaces, scheduling service vendors, and supporting facility maintenance needs.
• Assist with meeting logistics, catering, and general administrative support for office activities and events.
• Provide basic customer service support by assisting with equipment returns and pickups, answering general questions, and connecting customers with the appropriate customer experience team member when additional assistance is needed.
• Support walk-in sales and retention needs by welcoming prospective and existing customers, answering basic questions, and connecting them with the appropriate sales team member.
• Coordinate interview scheduling and candidate logistics for interviews held at the Buhler office.
• Assist with accounts payable & payment processing activities.
• Maintain a clean, organized, and professional office environment while identifying opportunities to improve daily operations.

To be considered for this role, you'll need the following required qualifications:

• High school diploma or equivalent.
• Previous administrative, receptionist, office assistant, or customer service experience.
• Ability to lift and carry up to 20 pounds as needed for office and supply deliveries.
• Proficiency with Microsoft Office or Google Workspace.
• Excellent verbal and written communication skills.
• Strong organizational skills with the ability to manage multiple priorities.
• Ability to anticipate needs and work proactively with minimal supervision.
• Ability to maintain confidentiality and professionalism when interacting with employees, visitors, and customers.

Preferred Qualifications:

• Experience supporting a busy office or front desk environment.
• Experience coordinating vendors, facilities, or office supplies.
• Previous customer service or receptionist experience.
• Experience working in a fast-paced, team-oriented environment.

Beyond the qualifications, these attributes are what make someone a great fit for our team:

• Welcoming – You create positive first impressions and enjoy helping others.
• Organized – You keep track of details and stay on top of multiple priorities.
• Proactive – You anticipate needs and take initiative without being asked.
• Resourceful – You enjoy solving problems and finding practical solutions.
• Dependable – You consistently follow through and can be counted on to support the team.
• Adaptable – You thrive in a…