Product Operations Delivery Specialist Job Details | Family of Companies
Listed on 2026-08-07
-
Business
Change Management -
IT/Tech
Change Management
Product Operations Delivery Specialist
Date:
Jul 14, 2026
Location:
Overland Park, KS, US Cary, NC, US
Company:
Black & Veatch Family of Companies
As an employee-owned company, our people are Black & Veatch. We put them at the center of everything we do and empower them to grow, explore new possibilities and use their diverse talents and perspectives to solve humanity's biggest challenges in an ever-evolving world. With over 100 years of innovation in sustainable infrastructure and our expertise in engineering, procurement, consulting and construction, together we are building a world of difference.
Company : Black & Veatch Corporation
Req : 114603
Opportunity Type : Staff
Relocation eligible : No
Full time/Part time : Full-Time
Project Only Hire : No
Visa Sponsorship Available: No
Why Black & Veatch?Black & Veatch allows you to lend your talent and perspective to humanity’s biggest challenges in a flexible environment where you are empowered to grow and explore new possibilities. We offer competitive compensation, 401k match and benefits that start day one.
Our hybrid environment allows you to balance your work and personal life. At Black & Veatch, you own your career with purpose and meaning. You are empowered to grow and explore new possibilities at every step of your career journey. Bring your big ideas knowing you are safe to be who you are and speak up with concerns or questions and put your diverse talents and perspectives to use.
TheOpportunity
We’re seeking a Product Operations Delivery Specialist to own and drive the training, implementation, and adoption of Agile practices across software design and development teams building digital products while supporting operational excellence through delivery governance, metrics management and Service Now Strategic Portfolio Management (SPM) processes.
This role actualizes the Digital Product Operating Model (DPOM) by establishing fit-for-purpose ways of working, coaching and working with product and engineering teams, and measuring outcomes that improve value delivery, predictability, and resilience at scale.
You will partner with Product Leaders, Engineering Managers, Design, Architecture, Info Sec, and PMO/Governance to embed Agile, lean product discovery, and flow-based delivery practices ensuring the right artifacts, ceremonies, and metrics are executed from ideation and discovery through launch and scale.
Embedding the DPOM’s principles and lifecycle at the team level is fundamental to achieving value, agility, predictability, and resilience in our digital products portfolio. The Product Operations Delivery Specialist(Process Leader) turns the operating model from a slide deck into a system of behaviors, artifacts, and metrics that teams use every day to deliver results.
The TeamBlack & Veatch’s Business Enablement consists of critical groups that help enable the organizations people, projects, and businesses to be as successful as possible. Functions in this group include Digital & Information Technology, Global Finance, Global Human Resources, Legal, Risk Management, and Government Affairs and Real Estate and Building Services.
Key Responsibilities Process Leadership and Governance- Translate and execute DPOM principles into actionable delivery frameworks (Scrum, Kanban, multi-track discovery/delivery, scaling patterns) tailored to product context; define lightweight, auditable controls that improve outcomes without adding friction.
- Establish and maintain the operating “playbook” (rituals, roles, artifacts, checklists, and decision cadences) that teams use during discovery, build, validate/pilot, launch, and scale.
- Partner with PMO, Governance, and Product teams to align product planning, sequencing, and delivery with investment guardrails, stage gates and portfolio rhythms, while administering Service Now processes including project setup, resource and cost planning, project baselines, risk and issue management, schedule maintenance, and status reporting to ensure effective governance, transparency, and execution.
- Design and deliver role-based training for…
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