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Residential Retention Team Lead: Upsell
Job in
Overland Park, Johnson County, Kansas, 66213, USA
Listed on 2026-08-24
Listing for:
Charter Communications
Full Time
position Listed on 2026-08-24
Job specializations:
-
Business
Customer Success Management
Job Description & How to Apply Below
Charter Communications is seeking a Manager to oversee retention agents, focusing on customer retention and upselling video, data, and phone products. The role requires strong leadership skills and extensive knowledge of cable communications.
The ideal candidate will have 3-5 years of experience in call center environments, a minimum of an Associate's degree, and the ability to work flexible hours, including weekends. A comprehensive benefits package offered to all employees.
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