Sr Product Manager - Digital Brokerage & Investing

What You Will Do

• Refine the vision and roadmap for Empower’s digital brokerage experience, spanning Stock Plan Services, existing brokerage capabilities, and the evolution toward a more cohesive native Empower investing experience.
• Collaborate and define the product strategy for connecting Empower’s Personal Dashboard, Stock Plan Services via Option Trax platform, and Pershing’s NetX Investor experiences as well as progressing our emerging native brokerage capabilities into intuitive customer journeys.
• Identify opportunities to eliminate fragmentation across platforms and create a more seamless experience for customers moving between workplace equity, brokerage accounts, and their broader financial lives.
• Help shape and build Empower’s next-generation brokerage capabilities, applying customer expectations and best practices from leading digital investing platforms while creating an experience differentiated by Empower’s broader financial ecosystem.
• Own critical end-to-end experiences for stock plan participants, including equity awards, holdings, transactions, account experiences, and the transition from workplace equity into broader investing and wealth-building journeys.
• Translate complex brokerage, equity compensation, operational, regulatory, and technology requirements into experiences that feel simple and intuitive to customers.
• Partner with engineering, design, research, operations, compliance, and business teams from discovery through launch and ongoing optimization.
• Partner effectively with external brokerage, clearing, custody, stock plan, and technology providers while maintaining ownership of the end customer experience.
• Develop a deep understanding of customer needs through qualitative research, usability testing, behavioral data, competitive research, and direct customer feedback.
• Define and track measures of success across adoption, engagement, customer satisfaction, transaction behavior, asset retention and consolidation, and overall digital experience.
• Use experimentation, analytics, rapid validation, and customer feedback to test hypotheses and continuously improve the product.
• Navigate the full product lifecycle—from defining the problem and product strategy through requirements, prioritization, delivery, launch, measurement, and iteration.
• Influence the longer-term investing strategy at Empower by identifying new capabilities and experiences that can make Empower a more valuable destination for customers' financial lives.

• Bachelor's degree or equivalent experience.
• 7+ years of product management experience, including significant experience building and leading complex digital consumer financial products.
• Directly relevant experience with digital brokerage, Stock Plan Services, equity compensation, or investing products, with a strong understanding of the customer journeys and infrastructure that power these experiences.
• Experience designing digital experiences for stock plan participants, including familiarity with equity awards and the lifecycle of employee equity compensation.
• Strong understanding of brokerage customer experiences, including areas such as account opening, funding, positions and balances, trading, transactions, statements, servicing, and portfolio experiences.
• Demonstrated ability to simplify technically and operationally complex financial products into intuitive customer experiences.
• Experience working across internal platforms and third-party providers to deliver an experience that feels cohesive to the end customer.
• Proven experience owning the full product lifecycle, from customer discovery and product strategy through execution, launch, measurement, and optimization.
• Strong product judgment and an appreciation for excellent consumer product…