Call Center Outbound Business Account Representative

Employer Industry: Telecommunications

• Excellent benefits package including medical, dental, and vision plans starting on the first day
• Paid time off including vacation, holidays, and personal/sick days
• 401(k) plan with a 100% company match after one year of service, up to 5% of eligible compensation
• Tuition reimbursement up to $5,250 in the first year
• Opportunities for career advancement within a supportive and collaborative work environment
• Chance to contribute positively to local businesses and communities

• Follow up with current customers to ensure satisfaction and upsell additional services
• Make outbound calls to engage potential business customers and present communication packages
• Provide high-level customer service by accurately entering customer data into the Sales Force system
• Utilize knowledge of products to assist customers with inquiries and demonstrate the benefits of switching services

• A proactive approach to customer engagement and problem-solving
• Previous outbound telemarketing experience in a call center is preferred
• Strong communication skills and the ability to direct conversations to close sales
• Three to six months of related experience and/or training is required
• An Associate's degree or higher is preferred

• Experience in sales or customer service roles
• Familiarity with Sales Force or similar customer relationship management systems
• Strong interpersonal skills and ability to connect with diverse customers
• Commitment to community service and support

#Telecommunications #Customer Service #Sales Opportunity #Career Growth #Diversity And Inclusion

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.