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Customer Service Rep Bilingual Customer Success Mgr./ CSM

Lead Residential Retention & Solutions Specialist

Job in Overland Park, Johnson County, Kansas, 66213, USA
Listing for: Sales and Marketing
Full Time position
Listed on 2026-03-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading communication provider in Overland Park, Kansas is seeking a Lead Residential Retention Representative. In this office-based role, you will retain and upsell services while ensuring customer satisfaction. Candidates should have at least 2 years in customer service, strong communication skills, and the ability to resolve issues effectively. The position requires flexibility in scheduling, including evenings and weekends. Join our dynamic team and make an impact in retaining our valuable customer base.
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