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Customer Order Specialist
Job in
Overland Park, Johnson County, Kansas, 66213, USA
Listed on 2026-03-06
Listing for:
JMI Resource
Full Time
position Listed on 2026-03-06
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Location
:
Lenexa, KS 66214
Schedule
:
Full-Time
Pay
: $20.56 – $22.00 per hour
Job Type
:
Temp to permanent
We’re seeking a detail-oriented and customer-focused professional to join our team as a Customer Care Representative. In this role, you’ll handle customer inquiries via phone and email, manage orders, and ensure a seamless customer experience from start to finish.
Key Responsibilities- Respond promptly to customer questions via phone and email.
- Process orders, returns, and credits accurately.
- Check inventory, order status, and shipment tracking.
- Provide product information and pricing.
- Resolve customer issues efficiently and elevate as needed.
- Support internal teams and maintain accurate records in the system.
- High school diploma or equivalent.
- 3+ years of customer service or order management experience.
- Strong communication and problem-solving skills.
- Proficiency in Microsoft Office (Excel, Word, Outlook).
- Experience using ERP or CRM systems preferred.
- AS400 experience is a plus.
- Competitive hourly pay.
- Health, dental, and vision insurance.
- Paid time off and holidays.
- 401(k) with company match.
- Performance-based bonus opportunities.
Join a supportive team that values professionalism, reliability, and exceptional customer care. Apply today to start your career with a company that puts people first.
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