Customer Order Specialist

Location
:
Lenexa, KS 66214

Schedule
:
Full-Time

Pay
: $20.56 – $22.00 per hour

Job Type
:
Temp to permanent

We’re seeking a detail-oriented and customer-focused professional to join our team as a Customer Care Representative. In this role, you’ll handle customer inquiries via phone and email, manage orders, and ensure a seamless customer experience from start to finish.

• Respond promptly to customer questions via phone and email.
• Process orders, returns, and credits accurately.
• Check inventory, order status, and shipment tracking.
• Provide product information and pricing.
• Resolve customer issues efficiently and elevate as needed.
• Support internal teams and maintain accurate records in the system.

• High school diploma or equivalent.
• 3+ years of customer service or order management experience.
• Strong communication and problem-solving skills.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Experience using ERP or CRM systems preferred.
• AS400 experience is a plus.

• Competitive hourly pay.
• Health, dental, and vision insurance.
• Paid time off and holidays.
• 401(k) with company match.
• Performance-based bonus opportunities.

Join a supportive team that values professionalism, reliability, and exceptional customer care. Apply today to start your career with a company that puts people first.