Senior Client Relationship Manager
Listed on 2026-07-01
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Customer Service/HelpDesk
Client Relationship Manager
Confidential search on behalf of our client
We're hiring a Senior Client Relationship Manager on behalf of our client - a growing independent wealth management firm based in Overland Park, Kansas.
Role SummaryThis opportunity is ideal for a polished client service professional who enjoys being a trusted point of contact for clients, thrives in a collaborative office, and wants to build a long-term career inside a high-performing advisory environment. The person in this role will blend relationship management, service execution, and operational follow-through to help deliver an exceptional client experience.
Core Responsibilities- Serve as a primary support contact for advisors and clients across service-related needs.
- Coordinate account opening, money movement, and service workflows accurately and efficiently.
- Manage client paperwork, follow-up, and documentation with strong attention to detail.
- Deliver a responsive, high-touch client experience that reflects the firm's service standards.
- Partner closely with advisors and teammates to ensure smooth communication and execution.
- Use technology and digital tools to streamline work and reduce friction for clients and staff.
- Contribute ideas that improve processes, efficiency, and overall service quality.
- Potentially mentor future client service hires as the team grows.
- Experience in client service, operations, or support within wealth management, financial planning, or financial services.
- Strong communication skills and a natural ability to build trust with clients.
- Professional maturity, warmth, and dependable follow-through.
- Comfort working on-site in a collaborative, team-oriented environment.
- Solid technology skills, including Microsoft Office and modern digital workflows.
- Familiarity with CRM systems and electronic signature platforms such as Docu Sign.
- Interest in a long-term client service career path rather than a transition into advisory.
- Base salary expected around ~$100,000 + bonuses
- 401(k) with employer match.
- Additional benefits information shared during the interview process.
- Long-term growth opportunity, including possible leadership progression and future ownership consideration for high-impact contributors.
This is an on-site role in Overland Park, Kansas. The team values collaboration, accountability, professionalism, and genuine care for both clients and colleagues. The office is modern, highly digital, and built for teamwork.
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