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Customer Service Team Lead

Job in Overland Park, Johnson County, Kansas, 66213, USA
Listing for: Cabela's
Full Time position
Listed on 2026-07-14
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Retail Associate/ Customer Service, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 32000 - 42000 USD Yearly USD 32000.00 42000.00 YEAR
Job Description & How to Apply Below

Overview

Customer Service Associate – full‑time position. The role centers on delivering exceptional customer service that exceeds expectations, fosters employee empowerment, and drives customer satisfaction and retention.

Responsibilities
  • Manage customer queries and complaints.
  • Process orders and order modifications.
  • Escalate complex complaints across multiple channels or communities.
  • Provide fast, friendly service by actively seeking out customers and assessing their needs.
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