More jobs:
CX Success Operations Lead; AI & Analytics
Job in
Overland Park, Johnson County, Kansas, 66213, USA
Listed on 2026-07-15
Listing for:
Colgate-Palmolive
Full Time
position Listed on 2026-07-15
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM
Job Description & How to Apply Below
Colgate-Palmolive’s Hill's Pet Nutrition is seeking a Success Operations Manager in Overland Park, Kansas, to lead a team delivering best-in-class Customer Experience through the CX Engagement Center. You will drive CX opportunities with cross-functional teams and supervise Quality, Data Analytics, Workforce Management, and Training.
Hybrid work arrangement with travel up to 10% and collaboration with digital, sales, and marketing teams to ensure consistent customer experiences and improved NPS/
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