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Optical Production Care Specialist – Escalations
Job in
Overland Park, Johnson County, Kansas, 66213, USA
Listed on 2026-08-04
Listing for:
EssilorLuxottica
Full Time
position Listed on 2026-08-04
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Essilor Luxottica in Overland Park, KS is seeking a Customer Care Specialist to deliver advanced customer service for complex issues on the production floor. Based near the optical lab, you will coordinate with Customer Service and Lab Operations to resolve delays and ensure accurate production flow.
The role requires optical knowledge, strong problem solving, and collaboration with cross-functional teams to support timely order completion and a positive customer experience.
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