Customer Success Specialist
Listed on 2026-08-04
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Success Management, Customer Service Rep, Account Manager
Join the #1 Team in Shipping Solutions!
Our client MFM partners is looking to add to their excellent team
Take a look at the team and the amazing looking office you would be joining
Ready to grow your career and make every shipment count? As a Customer Success Specialist
, you’ll be the go-to problem solver for our UPS and LTL customers while backing up an unstoppable sales team. If you’re the kind of person who thrives on helping others, staying organized, and making things happen—you’ll fit right in.
- Be the Fixer: Solve shipping challenges fast, keeping customers smiling and stress-free.
- Own the Details: Track shipments, manage claims, and follow up like a pro.
- Stay Tech-Savvy: Use our industry-leading tools to research and resolve shipping issues.
- Communicate Like a Champ: Keep both customers and teammates in the loop every step of the way.
- Be the Expert: Stay sharp on UPS and LTL policies (we’ll help you master the details!).
- Strong communication—both written and verbal
- A knack for solving problems under pressure
- A love of organization and getting things done right
- High school diploma required (bonus points for logistics or customer service experience!)
Industry Leader: We’re the #1 privately held LTL broker in the U.S. and the only nationwide UPS-authorized partner.
Growth: Learn from the best and build skills that open tons of career doors.
Team Spirit: Work with supportive teammates who’ve got your back.
- Bonuses & commissions for hitting milestones
- 401(k) + full health, dental, and vision coverage
- PTO so you can recharge
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).