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Retention & Upsell Specialist - Drive Revenue & Growth
Job in
Overland Park, Johnson County, Kansas, 66213, USA
Listed on 2026-08-04
Listing for:
Spectrum
Full Time
position Listed on 2026-08-04
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Spectrum is hiring a Sales and Customer Solutions Representative to engage customers, resolve billing questions, and upsell Spectrum’s video, data and phone services. You’ll use call techniques to retain customers, process orders in the billing system, and maintain high professional standards across all interactions.
Ideal candidates have 2+ years in call center or customer service roles, strong English skills, and the ability to work flexible hours including weekends.
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