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Senior Mobile Expert - Elite Customer Care & Tech Solutions

Job in Overland Park, Johnson County, Kansas, 66213, USA
Listing for: T-Mobile
Full Time position
Listed on 2026-09-07
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 65000 - 72000 USD Yearly USD 65000.00 72000.00 YEAR
Job Description & How to Apply Below

T-Mobile USA, Inc. seeks a Sr Mobile Expert for our Experience stores to deliver best-in-class customer service while leveraging retail expertise. You will work with new systems and tools, acting as SME and collaborating with Customer Service and Engineering to resolve customer pain points.

The role includes ongoing training, growth opportunities, and a team-based culture. Total Rewards include a competitive base pay, annual stock grant, 401(k), and an employee stock purchase plan.

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Position Requirements
10+ Years work experience
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