Library Patron Services Specialist - part time

Library Patron Services Specialist – Part time

Location:

US-KS-Overland Park

Job :

Category:
Recreation, Culture, and Libraries

Benefits Category:
Part Time - Partial Benefits (20-29 hours)

Remote:
No

Post End Date: 9/19/2026

Salary: USD $23.18/Hr.

- USD $31.37/Hr.

Organizational Unit:
Library

Work Schedule:

Anytime during library hours

Additional Locations: US-KS-Merriam | US-KS-Overland Park | US-KS-Roeland Park | US-KS-Prairie Village | US-KS-De Soto | US-KS-Edgerton | US-KS-Gardner | US-KS-Leawood | US-KS-Lenexa | US-KS-Merriam | …

A career with Johnson County Government is more than just a job, it is an opportunity to serve a diverse and expanding community in meaningful ways. We challenge ourselves to be a different kind of government because we care deeply about our community and each other. Committed to our shared values, we provide excellent public service, seeking always to improve ourselves and our organization.

We offer wonderful benefits, retirement plans, wellness incentives, a great organizational culture, and much more! If you're searching for something more than just a job, something akin to a calling, then consider the challenge and opportunity of being a member of Johnson County Government!

Johnson County Library is a 14-branch suburban library system with a long history in our community. A suburb of the Kansas City metro area, our county is growing and diversifying. We serve neighborhoods ranging from urban to suburban to on-the-edge-of rural. We prize innovation and commitment to learning. We are a fun, forward-thinking organization with a mission to enrich people's lives.

Johnson County Library is seeking applicants for the role of Part-time Patron Services Specialist. The Patron Services Specialist plays an integral role in a patron's experience at the Library. As a front-line resource, this individual is responsible for facilitating the patron experience in a Johnson County Library branch location and through its related patron services (in branch, online or via community outreach) and service platforms (e.g., phone, email, web).

This job reports to a Branch Operations Manager and works alongside other Patron Services Specialists and Materials Handling Clerks. They will also engage with Regional Librarians who are responsible for ensuring the appropriate application of library science and intellectual freedom practices, principles, and standards through all service channels.

Qualified applicants will remain as an active candidate for a period of up to 90 days.

Other job duties include the following:

• Provides patron service; greets all patrons and inquires about their needs and interests; promotes programs and services inside the branch, online and via community outreach; understands and promotes County resources and services (e.g., job boards, health resources); directs patrons to relevant spaces and/or materials inside the facility and instructs them on appropriate use; offers basic technology support; completes site checklist for opening and closing procedures;
  
  stocks supplies at patron service points; supports the Regional Librarian in hosting non-library related community events (e.g., blood drives, election-related events) and/or local group visits or tours, when needed.
• Provides librarianship; exhibits patron advisory and patron reference interview best practices; escalates patron questions to the Regional Librarian when additional support is needed to address patron inquiries, research, and reference needs; supports patron account management needs, such as obtaining or replacing a Library card, placing a hold, and managing fees, as well as relevant circulation needs or issues (checking out books, inquiring about hold status);
  
  supports patron…