Associate; Part-time

Overland Park Scheels
6503 W 135th St STE 88
Overland Park, KS 66223, USA

Scheels Company Goals:

We strive to be the best retailer in the USA in the eyes and minds of our customers, associates, and business partners.

What We Commit To – Our Employee Ownership Values

As an employee-owner, you’re expected to actively contribute to a culture that thrives on:

• Delivering a Personalized WOW Customer Experience
• Every customer interaction is an opportunity to exceed expectations
• We focus on making every visit memorable, personalized, and impactful
• Having a Team-First, Winning Mentality
• We succeed together by supporting one another and celebrating team wins
• Collaboration and unity drive our performance and customer experience
• Learning and Adapting to Constant Change
• We embrace growth, innovation, and feedback
• Change is not a barrier–it’s a catalyst for improvement and excellence
• Taking Pride in Our Work and Thinking Like Owners
• Every task matters, and we take full responsibility for the results
• Ownership means accountability, care, and drive to go above and beyond
• Expecting Honesty and Integrity in All That We Do
• Trust is the foundation of our relationships–with customers and with each other
• We act with transparency, fairness, and respect at all times

Compensation:

Earn $17.00 per hour plus GREAT Associate Discount on all in store purchases.

Schedule:

Must be flexible to work assigned schedule between 9a.m. and 9:30p.m., Monday through Saturday, 10a.m. and 6p.m., Sunday. Schedule may include varied hours, evenings, weekends, and holidays, must be available minimum of every other weekend or 2 weekends a month. Average hours per week is 20 hours.

Responsibilities:

• Greet all customers and be knowledgeable to answer questions about both the Visa program and the store
• Maintain a high standard of confidentiality and respect for privacy when working with customers who are applying for the Scheels VISA
• Professionally process completed applications, finish the check-out process, and be knowledgeable to answer questions and potential issues relating to the Scheels VISA
• Complete daily audit sheets, track store performance, and help maintain compliance with First National Bank, VISA, and Scheels regulations and standards
• Execute Card Member Appreciation Days or other special promotions at a high level according to standards set by the bank and Scheels
• Stock VISA materials daily at the kiosk and throughout the store as needed. During promotions, make sure all signage is in place and remove it when the event ends
• Assist the VISA Coordinator in training staff and completing the annual all-store VISA compliance training
• Maintain an orderly appearance of your personal workspace and the Visa booth
• Excellent communication and customer service skills (both written and verbal), as well as organizational skills, attention to detail, and problem-solving skills
• Ability to calculate figures and amounts, including but not limited to discounts, percentages, and interest
• Ability to communicate procedures, answer questions, and offer to associates, customers, and the general public
• Proficiency in Microsoft Office programs such as Excel and the ability to learn Google systems like Drive, Google Docs, etc.
• Must be available to work during the hours of 8 am–9 pm Monday through Saturday, 11 am–7 pm on Sundays

Education & Experience:

The ideal candidate will have a minimum of an associate’s degree from a 2-year college or technical school, or 1-2 years of related experience and/or training, or an equivalent combination of education and experience.

Physical Requirements/Lifting Requirements:

Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.

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