Enrollment Counselor

Job Summary

The Enrollment Counselor serves as the engaging face of Sheridan College, helping prospective students discover their educational opportunities and pathways. This role delivers exceptional customer service and proactive outreach to guide students from their first inquiry to graduation. The ideal candidate brings high energy, a student‑first mindset, and a passion for building lasting connections within the college community.

• Job Title: Enrollment Counselor
• Department: Student Affairs
• Location: Sheridan, WY
• Posting Category: Staff
• Desired
  
  Start Date:
  
  Open Until Filled
• Hiring Range: $41,034 - $51,293
• Full Salary Range: $41,034 - $61,552

• Employer paid retirement plan (17.62% employer paid; 1.50% employee paid)
• Group Health, Dental and Life Insurance, including Flex Benefits
• 20 days paid annual leave
• Four days per year paid personal leave
• 16 paid holidays per year
• Paid medical, emergency and bereavement leave
• Employee and family tuition waivers
• Choice of free meals swipes to use each semester in modern campus dining facility
• Free easy‑access parking
• Collaborative work environment
• Onsite fitness center and walking track
• Verizon, Microsoft, Dell and HP employee discounts
• Professional development

• Associate’s degree required, Bachelor’s degree preferred.
• Valid driver’s license required; must be insurable and eligible to drive rental vehicles.

• Excellent human relations, customer service and organization skills.
• Outstanding written, oral and interpersonal communication skills.
• Self‑starter and ability to work independently.
• Demonstrated ability to meet deadlines and manage multiple projects.
• Analysis and problem‑solving using creativity, good judgment and initiative.
• Sensitivity to and respect for the various populations we serve.
• Experience in public speaking and presenting to groups.
• Experience with MS Office Suite and CRM tools.
• Experience working collaboratively with a variety of constituencies ranging from community members, schools and college students to faculty, staff and families.

• Extensive travel required.
• Some evening and weekend work required.
• Some lifting required.

• Recruitment & Outreach (40%)
  • Coordinate on‑campus and off‑campus recruitment activities tailored for prospective students.
  • Represent the institution at high school visits, regional college fairs, community events, and special promotional programs.
• Systems Utilization & Marketing Support (10%)
  • Effectively utilize the institutional Customer Relationship Management (CRM) software to track prospective students and manage the enrollment pipeline.
  • Collaborate on marketing initiatives, assisting with the development of advertising programs, recruitment publications, and digital outreach materials.
• Admissions Counseling & Family Guidance (10%)
  • Serve as a dedicated resource for prospective students and their families, offering clear direction through every stage of the college enrollment process.
  • Provide in‑depth counseling to new students regarding application requirements, deadlines, and institutional onboarding procedures.
• Academic Advising & Educational Planning (35%)
  • Deliver essential academic advising and support to prospective and incoming students to align their personal and career goals with institutional programs.
  • Assist students in mapping out clear, comprehensive educational plans and navigating the course registration process.
  • Provide proactive guidance on degree requirements, course sequencing, and institutional academic policies.
• Institutional Support (5%)
  • Perform related duties as assigned to support the goals of the department and the broader mission of the institution.

Sheridan College is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants.