Guest Service Representative - Rentals Department

Join the award-winning Johnson County Park and Recreation District (JCPRD) team and help make a real impact in this community! As part of our National Gold Medal Award–winning organization, you’ll help bring joy, adventure, and enrichment to millions each year. JCPRD welcomes over 7 million visitors to our parks and engages 3 million+ participants in more than 4,000 programs—and we’re still growing.

When you work at JCPRD, you’re joining a team recognized locally, regionally, and nationally for excellence in parks, recreation, culture, education, and public service. Enjoy outstanding benefits, retirement plans, employee incentives, and a workplace culture built on passion, creativity, and teamwork.

Named Best Large Employer in Johnson County for two years running, JCPRD is the perfect place to grow your career, make a difference, and have fun doing it. Come work where you play—and help us inspire healthier, happier lives for everyone!

• Responsible for interacting with all guests for events and rentals.
• Verify completion of setup, tear down, and cleaning of rental rooms for events, courses and parties.
• Assist all groups with various unforeseen needs that come up throughout the event.
• Oversee rental guests to confirm rental policies and procedures are upheld.
• Completes light maintenance duties to include: cleaning restrooms, taking out the trash, sweeping, mopping, sanitizing tables and chairs, and laundry.
• May open and/or close facility depending on scheduled shift.
• May complete various maintenance and upkeeping tasks.
• Hours:
  
  Varies weekly - typically between 10-20 hours per week
• Availability: Must be available for Friday and Saturday evenings and a start time of 4:30pm during the week, schedule can vary depending on the building usage. Position is year-round.
• Location:
  
  Johnson County Arts & Heritage Center, 8788 Metcalf, Overland Park, KS 66212
• Salary: $16.00 - $18.00 per hour

Duties and responsibilities, as required by business necessity may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing. Scheduling and shift assignments and work location may be changed at any time, as required by business necessity.

• Must be available evenings and weekends, occasional hours during the weekday mornings
• Attentive to detail, self-motivated, able to work with the public.
• Must be able to do some heavy lifting (50+ lbs.)
• Minimum age 18 years and older.

JCPRD requires reference/background screening for all positions. Specified criteria may vary by Department.