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Bilingual

Empathetic Mortgage Collections Specialist

Job in Overland Park, Johnson County, Kansas, 66213, USA
Listing for: CommunityAmerica Credit Union
Full Time position
Listed on 2026-03-01
Job specializations:
  • Finance & Banking
  • Customer Service/HelpDesk
    Bilingual
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A mortgage services provider in Overland Park is seeking a Collections Specialist to manage accounts in arrears and assist members facing payment issues. Responsibilities include contacting delinquent accounts, providing payment counseling, and documenting member interactions. Ideal candidates will possess strong communication skills and a high school diploma, with preference given to those with a bachelor's degree and relevant experience in collections or customer service.

This role operates in an office environment with no travel involved.
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