Mortgage Loan Officer II

Mazuma is a local, award-winning Credit Union that has been in business since 1948. Our purpose is to make Kansas City a better place to live, work and bank! Our philosophy is to treat our Members and Team Members like family. We value diversity, positivity, creativity, and teamwork; and we believe our culture exhibits just that. It looks something like this:

Our Team Members consistently show a Positive, Fun Attitude! You will always see us smiling, which is why we put it in our logo. We are always being respectful in interactions with our Members and other Team Members. Of course, our behavior and appearances are workplace appropriate, and Team Members should lead this value by example.

We are proactive collaborators and big fans of Teamwork! We embrace the opportunity to work with others and are punctual and dependable. We have strong people skills, take initiative, and aren’t afraid to make decisions-even some of the difficult ones.

Self-development and the development of others is part of our Learning & Growth! We take initiative in not only our own learning and growth but also the growth of the Team Members around us. We know our responsibilities and are not afraid to try new things.

We appreciate Creativity & Progressive Mindsets! If you can think outside the norm, introduce new ideas, and proactively solve problems, you’ll fit in just fine around here. We like to consider ourselves positive agents of change that embraces Team direction.

Besides that, here’s what else keeps Team Members here:

Up to 27 days off a year, including:10 paid Holidays Mental Health Day Anniversary DayPTO starting on the first day
40 hours of Paid Volunteer Time per year Traditional & Roth 401K with company match

Medical, Dental, and Vision benefits effective 1st of the month following first day Wellness credit available for Medical premiums

Company paid benefits including:

Basic Life and AD&D Insurance Short-Term Disability Insurance Long-Term Disability Insurance Vision Insurance Maternity & Menopause Support Programs Employee Assistance Program On-Site Gym at our Headquarters location in Overland Park Discretionary Stakeholders bonus program

Attractive interest rates on Team Member checking & Team Member money market accounts

Consumer and mortgage loan discounts

Role:

The Mortgage Loan Officer II is a fully competent, independent originator responsible for managing a full mortgage pipeline with minimal oversight. This role handles a broad range of loan products and moderately complex transactions while consistently meeting established production goals. The MLO II serves as a reliable resource to newer Team Members and contributes to process awareness and operational improvement.

Essential Functions & Responsibilities:

Independently originate and manage a full pipeline of first mortgage loans, meeting or exceeding established production expectations.

Handle moderately complex loan scenarios with strong working knowledge across most mortgage programs.

Manage member communication independently throughout the loan lifecycle, ensuring timely updates and issue resolution.

Collaborate effectively with processors, underwriters, and leadership to ensure efficient loan progression and closing.

Serve as a resource to Mortgage Loan Officer I team members and processors by sharing knowledge and best practices.

Identify potential process inefficiencies, risks, or member experience issues and escalate appropriately.

Build and maintain strong referral relationships with real estate professionals, builders, and internal partners.

Stay current on industry regulations, market trends, and product changes to support accurate guidance.

Maintain full compliance with all regulatory and organizational requirements.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the Team Member for this job. Duties, responsibilities and activities may change at any time with or without notice.

Competencies:

Job & Technical Expertise Results Orientation Member Service & Retention Personal Accountability Communication & Interpersonal Skills Teamwork &…