Treasury Management Analyst III

## Treasury Management Analyst IIIApplylocations:
Overland Park, KS:
Topeka, KStime type:
Full time posted on:
Posted 2 Days Agojob requisition :
R-101344
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* Job Description:

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* Job Title:

** Treasury Management Analyst III
*
* Location:

** Overland Park, Topeka
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* Employment Type

**:
Full-Time
** About Capitol Federal
** At
** Capitol Federal Savings Bank**, we are committed to helping individuals, families, and communities achieve financial success. With a long-standing tradition of integrity, service, and financial stewardship, we strive to deliver exceptional banking experiences to every customer we serve.

Our team members are the foundation of our success. We believe in fostering a supportive environment where employees can grow professionally, contribute meaningfully, and build rewarding careers.
** Position Summary
** We’re hiring a Treasury Management Strategist to support our growing Treasury Management team.  This critical position will be an important resource for the Treasury Management team and will manage various other duties related to Commercial and Treasury Management clients.
** Key Responsibilities
** The responsibilities listed below represent the primary duties of this position. Additional duties may be assigned as needed.
* This critical position will be an important resource for the Treasury Management team and will manage various other duties related to Commercial and Treasury Management clients.
* Support all Treasury Management clients in a professional manner.
* Deliver a World Class client experience with every internal and external client interaction.
* Conduct in-person and/or Zoom client training for commercial administrator users and/or other associates as requested during our client onboarding process.
* Act as liaison for all bank lines of business.
* Partner with bank officers for successful completion of documentation and seamless client onboarding.
* Ensure all client needs are met during onboarding and client understands your support role on an ongoing basis.
* Critical support for all job functions in the Treasury Management department including but not limited to ACH Origination support, Online Banking, Wire Transfer support and Positive Pay processing and support.
* Research/Resolve ACH and Wire processing issues for clients.
* Ability to perform process evaluation and make recommendations to improve efficiencies for both internal and external processes.
* Ability to manage difficult and/or stressful client situations / interactions.
* Excellent time management skills reflecting the ability to manage multiple projects and daily tasks.  The ability to prioritize as needed.
* Understanding of ACH processing rules for ODFI’s and RDFI’s including return time frames, notification of change, error resolution and reclamations.
* Understanding of Regulatory requirements related to ACH and Wire Transfers (including OFAC).Treasury Management Operational Support.
* Daily use of CRM, Smartsheet and other tracking related tools to provide transparency and up-to-date pipeline and sales information.
* Understand and evaluate the credit risks and operational risks associated with treasury management products for clients and the bank.
* Complete and participle in annual client reviews.
** Deliver a Consistently Superior Client Experience
*** Demonstrate excellent customer service skills.
* Behave in a manner to create a welcoming, engaging, professional environment for clients and your team to experience.
* Respond to routine client inquiries and requests in a timely manner and always with same day follow-through.
* Manage email use in a professional manner.  Email is not to be used as a communication tool but preferably a “summary” or “follow-up” tool.  In Treasury Management we prefer to use the phone over email.
* Complete special projects as needed.
* Perform other duties as assigned or required.
** Demonstrate Compliance with Applicable Laws and Regulations
*** Understand and follow applicable laws and regulations for your job responsibilities, including but not limited to, Bank Secrecy Act, Anti-Money Laundering, Information Security, Suspicious Activity Reporting requirements, policies, and procedures.
*…