Learning Branch Personal Banker; Mentor/Trainer
Listed on 2026-06-24
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Finance & Banking
Bank Customer Service, Banking Operations, Banking & Finance
Overview
UMB Personal Banking and Consumer Services offers financial solutions to customers who value an individualized relationship and advisory experience. We embrace honesty and integrity and support our employees to help clients achieve their unique financial and lifestyle goals.
ResponsibilitiesMentor and train new Retail Banking associates. Create and expand community relationships through outbound calling. Process customer account maintenance and standard branch transactions such as address changes, check cashing, deposits, and opening deposit and loan accounts. Collaborate with internal partners, including small business officers, mortgage officers, private wealth managers, and others.
Qualifications- HS diploma or equivalent.
- Two years retail banking experience or one year retail banking experience plus one year training/mentor experience.
- Ability to obtain an NMLS registration within 90 days.
- Bilingual in Spanish.
Target pay: $24–25/hr compensation range: $38,910.00 – $75,080.00.
Benefits- Paid Time Off
- 401(k) matching program
- Annual incentive pay
- Paid holidays
- Medical, dental, vision, and other insurance coverage
- Health savings, flexible spending, and dependent care accounts
- Adoption assistance
- Employee assistance program
- Fitness reimbursement
- Tuition reimbursement
- Associate wellbeing program
- Associate emergency fund
- Various associate banking benefits
UBM and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.
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