Deposit Operations & Delivery - Electronic Payments Manager

Deposit Operations & Delivery - Electronic Payments Manager

7579 W 151st St, Overland Park, KS 66223, USA

Posted Thursday, July 9, 2026 at 6:00 AM

As an Electronic Payments Manager, you will oversee the Bank’s ACH receipt and debit card dispute processing, ensuring accuracy, efficiency, compliance, and security across all transactions. This role leads the Electronic Payments team, manages support systems, and partners with internal stakeholders to deliver reliable, high‑quality services. You will play a key role in risk management, operational excellence, and continuous process improvement to support the Bank’s growth and service standards.

• Oversee ACH receipt and debit card dispute processing operations, ensuring accuracy, timeliness, and compliance with internal policies and regulatory requirements
• Lead and develop the Electronic Payments team, including performance management, workflow coordination, and continuous improvement
• Manage support systems and related services to ensure efficient daily operations
• Partner with clients and associates to resolve issues, support transactions, and maintain service excellence
• Monitor risk, perform transaction analysis, and support fraud mitigation and compliance efforts
• Support system enhancements, testing, and operational projects, including merger and acquisition activities
• Prepare reporting and maintain documentation to support decision‑making, audits, and regulatory requirements

• Work with and through others, building and maintaining relationships.
• Operate as an effective communicator, who is able to stimulate and motivate others while being aware of and responsive to their needs and concerns.
• Detail work is a major focus of the job, and those details need to be handled quickly, correctly, and efficiently and working within established guidelines.
• Take ownership in maintaining guidelines, structure, and established policies as you work with and for others.
• Foster a work environment that champions the culture of the organization.

• High School Diploma or equivalent
• 2+ years of ACH and/or Wire processing experience
• Strong knowledge of electronic payment processing and banking operations
• Strong leadership skills with the ability to motivate and develop team members
• Proven ability to manage multiple priorities and meet deadlines
• Proficiency in Microsoft Office and banking systems/applications

• Bachelor’s degree in Business, Finance, or related field
• 1+ year of leadership or supervisory experience preferred
• Passionate and motivated self‑starter
• Strong leadership skills with the ability to motivate and develop team members
• Strong work ethic and ability to complete work accurately
• Ability to think logically in order to analyze situations and make sound decisions
• Strong oral and written communication skills with the ability to clearly and concisely articulate issues
• Ability to handle multiple tasks simultaneously
• Experience supporting ACH receipt, debit cards, and dispute management in compliance with Regulation E
• Capacity to work with multiple computer and software systems

• Dynamic work hours required generally between 7:00 AM CT and 6:00 PM CT
• Must be able to travel – estimated 5% of the time
• We are committed to our core value of meritocracy and supporting our associates in growing within their role

We offer a generous benefits package that includes insurance, 401k, an associate stock purchase program, paid time off, and associate banking perks.

The Bank is committed to providing qualified applicants and associates reasonable accommodation, when necessary, to enable the individuals to complete the application process and or perform the essential functions of the job. Applicants requiring reasonable accommodation to perform any essential job function should contact Human Resources. The Bank's policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category.

The Bank is proud to be a drug‑free workplace.

You may redact or remove age‑identifying information such as age, date of birth, or dates of school attendance or graduation. Selected candidate(s) for hire must complete the following prior to employment: a criminal history report, global screen, drug screen, employment credit report and, if applicable, a driving record. Applicants must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

7579 W 151st St, Overland Park, KS 66223, USA