Wealth Management Operations Specialist

We are seeking a Wealth Management Operations Specialist to provide operational and analytical support to Wealth Advisors and internal teams. This position will serve as a key point of contact for advisor service requests, operational issues, and data accuracy across multiple custodial and technology platforms.

The ideal candidate has experience within wealth management, an RIA, broker-dealer, or financial services environment and understands advisor operations and custodial processes.

Key Responsibilities:

• Support Wealth Advisors with account setup, maintenance, billing, and custodial processing
• Troubleshoot and resolve advisor service requests and operational escalations
• Manage and monitor service tickets to ensure timely resolution
• Work with custodial partners to resolve account issues, exceptions, and recurring problems
• Analyze service data to identify trends, root causes, and opportunities for process improvement
• Ensure accuracy of advisor and account data, including fee schedules and AUM information
• Recommend process, system, and automation improvements
• Partner with Operations, Billing, Compliance, Finance, and other internal teams
• Assist with onboarding new advisors and offices, including custodial setup and data validation
• Maintain SOPs, process documentation, and training materials

Qualifications:

• 3+ years of experience in financial services operations, advisor support, or custodial relationship management
• Experience with in an RIA or broker-dealer environment preferred
• Familiarity with major custodial platforms such as Schwab, Fidelity, and/or Raymond James
• Experience with advisor technology and CRM platforms
• Strong analytical and problem-solving skills
• Ability to identify trends and recommend operational improvements
• Strong written and verbal communication skills
• Proficiency with Excel and reporting/project management tools
• Bachelor’s degree in Finance, Business Administration, or a related field preferred

This is a great opportunity for someone with a strong wealth management operations background who enjoys problem-solving, supporting advisors, and improving processes.