Account Administrator

Overland Park - Affinity, Kansas, United States of America

At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture,
you belong here.

WORKING AT LOCKTON

At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers who developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.

Lockton Affinity, in Overland Park, KS, is searching for an Account Administrator to join our Program Benefits team. This person will be responsible for providing customer service to internal and external clients, including inbound call support for potential and existing members. The Account Administrator will support a team of Account Managers as well as answer customer inquiries, educate members on available benefit plans and coverage options, process service requests, and coordinate renewal and new business paperwork.

Responsible for routine service and administration, which includes responding to client inquiries, documentation and reporting, and issue resolution

Educate potential and existing members on benefit plan options, eligibility, enrollment processes, and general plan features

Support benefit marketing efforts, including the production of Request for Proposals and coordination of vendor responses

Partner with team leaders, Producers, sales, and service associates to support the overall goals of Lockton Affinity

Associate’s degree or equivalent education and/or experience required

Required Life & Health insurance licenses or ability to obtain immediately

Organizational and time management skills to prioritize heavy workloads and meet time sensitive deadlines

Demonstrated professionalism and critical thinking skills

Strong working knowledge of Microsoft products (Word, Excel, Outlook, PowerPoint, Access) or similar software applications

The preceding job description has been designed to indicate the general nature and level of work performed by Associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of Associates assigned to this position.

Lockton Companies is proud to provide everyone anequal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.

At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when fully embracing everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of ourbreadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long‑term success.

Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 13,100+ Associates doing business in over 155 countries are empowered to do what’s right every day.

At Lockton, we believe in the power of all people. You belong at Lockton.

At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.

We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.