Laboratory Operations Supervisor

Description

The Laboratory Operations Supervisor oversees the daily operations of the laboratory to ensure efficient workflow, regulatory compliance, and high‑quality results. This role manages personnel, equipment, inventory, and safety practices while supporting continuous improvement and collaboration with scientific, clinical, or quality teams. The Laboratory Operations Supervisor must possess strong leadership, analytical, and problem‑solving skills, as well as experience with laboratory instruments, operations, and troubleshooting in a fast‑paced clinical environment.

• Supervise day‑to‑day laboratory activities to ensure timely, accurate, and compliant operations
• Oversee, review, teach, and perform analyses of patient specimens
• Coordinate sample workflow, scheduling, and prioritization
• Analyze chromatographic and mass spectral data generated by GC and LC laboratories
• Ensure adherence to SOPs, quality standards, and regulatory requirements
• Perform and record quality control to ensure accuracy of clinical data
• Ensure preparation, availability, and proper handling of chemical reagents in accordance with SOPs and quality standards
• Monitor laboratory performance metrics and implement process improvements
• Supervise, mentor, and evaluate laboratory technicians and support staff
• Schedule staff shifts and manage workload distribution
• Address performance issues and support professional development
• Enforce laboratory safety policies and biosafety procedures
• Maintain documentation for audits, inspections, and accreditation
• Investigate deviations, nonconformances, and incidents; implement corrective actions
• Support internal and external audits
• Manage inventory of reagents, consumables, and supplies
• Coordinate with vendors for service contracts and procurement
• Communicate effectively with management, scientists, clinicians, and quality teams
• Oversee sample workflow activities and ensure adherence to quality and turnaround‑time requirements; document in applicable logs and LIMS for traceability daily
• Follow Laboratory Standard Operating Procedures for all tasks
• Follow all applicable regulatory requirements
• Complete training of new staff members on lab protocols in accordance with all SOPs and training documentation
• Ability to move between departments without issue
• Maintain a positive attitude and work well within a team as well as independently
• Participate in interviews and assist managers in the hiring process
• Ensure training is completed and all documentation is signed off
• Actively participate in regulatory readiness programs and inspections
• Complete delegated responsibilities from manager
• Demonstrate outstanding competency within all trained areas of the Laboratory Technologist
• Review test results for quality and acceptability prior to being reported to clients
• Assist manager to ensure that section procedure manuals are complete and current
• Direct and oversee quality control activities within the section; assist manager in maintaining and recording instrumentation housekeeping
• Collaborate with manager in troubleshooting assays
• Serve as the primary supervisory resource for staff, providing guidance and operational direction within the section; aid manager by interacting with vendors and purchasing agents to ensure quality in supplies and reagents while meeting budgetary and service goals
• Document and communicate staff performance for input into the evaluation process
• Monitor turnaround‑time metrics and incorporate changes within the section to improve workflows when appropriate
• Identify ways to improve quality, efficiency, and productivity through process improvements employing Lean and Six Sigma principles
• Encourage cooperative staff performance and adherence to protocol and regulatory guidelines
• Other duties as assigned

• Bachelor’s degree in biological science, chemistry science, or medical technology from a four‑year college or university
• For candidates with a science‑related bachelor’s degree, a minimum of 6 hours of biology credits, 6 hours of chemistry credits, and 12 additional science credits
• Minimum of 4 years laboratory experience with increasing…