Training Specialist - LTSS Service Coordination

Training Specialist - LTSS Service Coordination

This position necessitates extensive experience and knowledge of HCBS benefits and LTSS assessments.

Location: Must reside near one of our Elevance Health Pulse Point locations.

Hybrid: Requires associates to be in-office 1-2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

• Facilitates learning events that are performance-based in nature.
• Delivers synchronous and asynchronous learning events using varied media in virtual and in-person environments.
• Employs rapid course development methodologies to quickly meet market needs.
• Exercises management of the learning environment including learner performance and escalates issues to leadership.
• Measures, tracks and evaluates learner and market satisfaction.
• Thinks and acts globally and is aware of adult learning and cultural differences that drive learner effectiveness.
• Keeps technical skills updated.
• Travels to worksite and other locations as necessary.

• Requires BA/BS in related field and a minimum of 4 years training experience; or any combination of education and experience, which would provide an equivalent background.
• Four years of clinical or sales experience or certification/license in the appropriate field may be required.
• Previous international training experience may be required.

• Experience in facilitating training preferred.
• Previous experience as a LTSS Care/Service Coordinator strongly preferred.
• Experience in managed care, preferred.
• Very strong written and verbal communication skills, preferred.
• Proficiency working with Facets, HIP Product (HIP 2.0), TMV (total member view), MACESS, ACMP highly preferred.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws.

Applicants who require accommodation to participate in the job application process may contact elevancehealthj for assistance.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.