PBX Operator

Introduction

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a PBX Operator today with Overland Park Regional Medical Center.

Overland Park Regional Medical Center offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free Air Med medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more
• Consumer discounts through Abenity and Consumer Discounts
• Retirement readiness, rollover assistance services and preferred banking partnerships
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Colleague recognition program
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits ()

Come join our team as a PBX Operator. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!

The PBX Operator is responsible for ensuring efficient communication within, to and from the hospital in an attentive, courteous and efficient manner and according to standard operating procedure. Your commitment to service, safety and professionalism will contribute to achieving the best experience for our patients.

• You will cheerfully greet and assist external and internal callers on multiple incoming telephone lines.
• You will provide information/phone numbers to callers as requested or make sufficient inquiries necessary to refer the caller to the appropriate hospital personnel or department.
• You will execute overhead paging for authorized reasons when requested to do so by the appropriate staff.
• You will understand hospital emergency codes and alarms and the effect they have on patient care and safety, and coordinate emergency code responses assuring the proper personnel are notified.
• You will monitor all alarms located in PBX and notify appropriate personnel as required.
• You will assist with updating the facility, phone directories and on-call lists.

• High school graduate or equivalent
• At least one year of experience operating a switchboard or as a receptionist with multiple line phone responsibility.
• Multiple line phone or switchboard skills.
• Basic computer skills.
• Experience with Word & Excel preferred.
• Proven customer service skills in working with public and emergency situations.

Weekends Only
- Day Shift

Overland Park Regional Medical Center () is a 340+ bed facility offering acute medical services to our patients. We are Johnson County’s only Pediatric Intensive Care Unit and Level II Trauma Center. We have an Accredited Stroke and Chest Pain Center. Our hospital is a premier area destination for Women's & Children’s healthcare services. We offer the region’s only Maternal Fetal Health Center to care for…