Guest Services Representative

Working as a Front Desk Associate in a hotel is an exciting and dynamic experience! The Front Desk plays a crucial role in providing exceptional service to guests, which includes greeting and registering them with a great personality and smile, managing the check-in and checkout process, fulfilling their requests, communicating the guests' needs to the appropriate departments, and engaging with them to ensure a memorable stay.

It's you who makes the biggest difference between our hotel and the others.

This is not your typical Front Desk position, as it involves multitasking, high-volume work, and a flexible schedule for both morning and evening shifts. Having hotel experience is a significant advantage and will lead you to immediate consideration. Join us for a fun and challenging adventure in hospitality!

The Embassy Suites Overland Park has many benefits- monthly and bi-weekly bonuses for Hilton Enrollments, Great Service Scores, name mentions in reviews, and more! We are a newly renovated hotel looking for great personalities to be the face of the first-ever built Embassy Suites. We also offer 50% off all food for our team members, and Hilton Worldwide offers an immense discount for all Hilton hotels, so you get to TRAVEL and see the world!

We also offer health, dental, and vision insurance to our full-time associates, along with offering a referral bonus of $150 to you and the associate you refer to work with us.