Human Resources Information System Administrator

About the Role

Under direction of the CHRO, the HRIS Administrator plans, implements, directs, coordinates, and manages projects and activities of major significance to the development and delivery of city programs and services, including the setup, configuration, development and maintenance of all HRIS-related data, complex reporting, and integrity of employee information; and performs other related duties as assigned. At times this position will supervise HRIS staff on specific tasks or projects.

The HRIS Administrator is an experienced, skilled systems administrator who manages, leads, and defines HR systems implementation, configuration, security, reporting, support, and data management, in support of HR activities, policies and practices.

Daily physical on-site presence in the office, consistent attendance, and reliable punctuality are essential functions of this position. Any changes or adjustments to your assigned work schedule or shift hours must be approved by your supervisor in advance. This position has core business hours and days, Monday-Friday 8:00am-5:00pm, with a one hour scheduled lunch.

• Leads HCM projects, including strategy, implementation support, and system optimization related to City operations, business processes, security, and data integrity for HRIS applications; performs functional testing on all aspects of enhancements, modifications, new processes, and related HR system changes.
• Plans, designs, develops, tests, deploys, delivers, and maintains HRIS integrations, apps, dashboards and reporting across all modules, including but not limited to HCM, Payroll, Benefits, Learning and Development, Time Tracking and Recruitment.
• Leads with collaborations of IT release implementations, identifying enhancement opportunities and impacts associated with new release features/functionality; updates, manages and directs the roadmap for all updates and initiatives.
• Designs, implements, and maintains HRIS systems security access policies, processes, and procedures for restricted and non-restricted user access; creates and maintains related documentation.
• Investigates and resolves complex system-related issues and quickly escalates to management upline to ensure efficient resolution; effectively manages staff and resources in support of project cost containment.
• Serves as a subject matter expert for the UKG platform, including as the HRIS technical specialist to build relationships with key business users and third-party vendors as needed to ensure that the services and solutions provided meet current and future business needs.
• Provides experienced technical input in the selection of optional features by staying engaged on HRIS Community to understand current trends and upcoming feature updates.
• Analyzes and audits data to ensure accuracy and to manage issues to resolution; makes direct updates where applicable.
• Troubleshoots and updates all HRIS modules; configures and makes changes in HRIS Tenant to improve user experience and/or satisfy business requirements.
• Gathers business requirements from stakeholders and represents the HR team in design and modification efforts in collaboration with internal IT staff.
• Creates and maintains documentation of HRIS business processes and workflows and ensures they are up to date.
• Performs and oversees the performance of full HRIS platform or tenants, including integrations, EIBs and custom object development.
• Designs, documents, implements, and monitors ad hoc and ongoing reports in HR systems to ensure they accurately reflect internal business requirements and capture required data for City business needs.
• Facilitates sessions for education and training; creates and oversees the creation of job aids, training videos and other resources in alignment with effective change management practices.
• Trains and assist HRIS-Payroll for in person end-user assist level- one concerns.
• Manages inter divisional teams, and complex projects and studies; participates on and coordinates committees and task forces.
• Develops and revises policies and procedures.
• Acts in the absence of the CHRO as required
• Performs other related duties as assigned.

Bachelor’s degree in Technology or a related field of study;
Masters preferred.

Five (5) years of professional level systems experience, including at least three (3) years of experience HCM, preferrable UKG, Payroll, Benefits, L&D and Recruiting modules.

• Excellent oral and written communication.
• Expert Excel level experience required (i.e. V-look up).
• Must have working knowledge of windows-based word processing and spreadsheet software applications, along with familiarity with HRIS software systems
• Ability to comply with City's confidentiality policy

• The role requires a high level of accuracy and thoroughness in completing tasks. The ability to focus on detailed work for extended periods is essential to ensure quality and…