Senior D365 Business Analyst

Senior D365 Business Analyst – ERP (Finance & Operations) Position Overview

EVERSANA is seeking a Senior D365 Business Analyst to serve as a functional leader for the Microsoft Dynamics 365 Finance & Operations (D365 F&O) ERP platform.

This role balances day-to-day ERP operational support with strategic initiatives such as upgrades, testing, functional design, and continuous improvement across Finance, Supply Chain, and operational processes.

• Act as primary functional advisor to Finance, Supply Chain, and operational stakeholders.

• Lead requirements discovery, solution workshops, and design reviews.

• Translate business needs into functional design documents, user stories, and acceptance criteria.

• Provide guidance on D365 best practices.

• Own functional design across D365 F&O modules:
  Finance, Supply Chain, Project Management & Accounting.

• Configure D365 to support business processes while minimizing customization.

• Define specifications for integrations, workflows, reports, and extensions.

• Collaborate with developers and implementation partners.

• Provide senior functional support including issue triage, root cause analysis, and resolution.

• Serve as escalation point for complex production issues.

• Support critical cycles such as month-end, quarter-end, and year-end close.

• Lead planning for platform upgrades, hotfixes, and feature releases.

• Coordinate regression testing and release readiness.

• Review release notes and validate feature enablement.

• Define functional testing strategy across SIT, regression testing, and UAT.

• Coordinate UAT execution and defect triage.

• Ensure coverage of critical business processes and obtain business sign-off.

• Maintain functional documentation, SOPs, and training materials.

• Support change management and user readiness.

• Identify automation and process improvement opportunities.

• Define KPIs and reporting requirements with reporting teams.

• Support reconciliations and data validation.

• Ensure data integrity across integrations and reporting platforms.

• 10+ years of ERP Business / Functional Analyst experience.

• Strong hands-on experience with Microsoft Dynamics 365 Finance & Operations.

• Proven experience leading ERP upgrades, testing, and UAT.

• Experience supporting live production ERP environments.

• Strong stakeholder management and communication skills.

EVERSANA promotes a culture focused on:

• Patient-first mindset

• Client experience ownership

• Action and innovation

• Talent development

• Collaboration and transparent communication

• Diversity, equity, and inclusion

EVERSANA offers competitive salary and benefits based on experience, skills, and geographic location. Benefits include healthcare coverage, professional development, and comprehensive employee support programs.

EVERSANA is an Equal Opportunity Employer committed to diversity, equity, and inclusion. Reasonable accommodations are available for qualified applicants and employees in accordance with applicable laws.